Shipping policy
Thank you for shopping with Valeniqueta.
Processing Time
All orders are processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Time
Our standard delivery time is 3–5 business days after your order has been dispatched.
Please note that shipping times are estimates and may occasionally vary due to weather conditions, customs processing, carrier delays, or periods of high demand.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing your tracking information, allowing you to monitor your delivery.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Valeniqueta cannot be held responsible for delays or additional costs resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work directly with the shipping carrier to help resolve the issue promptly.
Contact
If you have any questions regarding shipping, please contact us at:
Email: contact@valeniqueta.shop
Phone: +44 7985 612412